Support

How can we help?

Tell us what happened and which screen you were using. We will help you get the household schedule moving again.

Sign in

Use the same Apple, Google, or Microsoft identity connected to your Au Pair Schedule account.

Hosts can edit and save individual days. Connected au pairs receive an alert when a saved day changes.

Open Notifications in the app and confirm iPhone notifications are allowed. You can also review alerts inside the app.

Au pairs can request a schedule change, day off, or vacation. Hosts can review pending requests in the Requests tab.

Account creation, household invitations, and subscription management are handled at aupairschedule.com.

For privacy or account-deletion requests, email us from the address associated with your account. See our Privacy Policy.